PRIVACY POLICY

Last updated: May 1, 2026

Event ServiceOps (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or interact with our services.
 
By using our website, you agree to the practices described in this policy.
 
For privacy inquiries, contact: privacy@eventserviceops.com

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide when you:

  • Submit an inquiry through our website
  • Schedule an Experience Call or consultation
  • Communicate with us by email or phone
  • Request proposals, contracts, or services

We collect personal information that you voluntarily provide when you:

  • Submit an inquiry through our website
  • Schedule an Experience Call or consultation
  • Communicate with us by email or phone
  • Request proposals, contracts, or services

We only collect information necessary to communicate with you and provide our services.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain technical data is collected automatically to help us understand and improve site performance.

This may include:

  • IP address
  • Browser and device type
  • Pages visited and time spent on pages
  • Referring websites and links
  • General geographic region (city/state level)

This information does not directly identify you and is used for analytics and security purposes.

3. COOKIES & ANALYTICS

We use cookies and similar technologies to operate and improve our website.
Google Analytics
We use Google Analytics to understand how visitors interact with our site.
This helps us improve usability and performance.
Google Analytics may collect:

  • IP address
  • Device and browser information
  • Website usage and engagement metrics

You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout
 
We do not use cookies for:

  • Behavioral advertising
  • Retargeting
  • Selling personal data
  • Building marketing profiles

We only collect information necessary to communicate with you and provide our services.

4. HOW WE USE YOUR INFORMATION

We use personal information to:

  • • Respond to inquiries and consultation requests
  • • Communicate about services and proposals
  • • Deliver and manage client services
  • • Send invoices and administrative communications
  • • Improve website performance and user experience
  • • Maintain security and prevent fraud
  • • Comply with legal obligations

We do not sell, rent, or trade personal information.

5. EMAIL & COMMUNICATIONS

If you contact Event ServiceOps, we may send communications related to:

  • Consultation scheduling
  • Service proposals and agreements
  • Project coordination and updates
  • Invoices and administrative information

You may request to stop non-essential communications at any time by contacting us.

6. THIRD-PARTY SERVICE PROVIDERS

We work with trusted service providers that help operate our business.
 These may include:

  • Stripe — secure payment processing (invoices sent via email)
  • Google Analytics — website analytics
  • Website hosting and email service providers

These providers only receive the information necessary to perform their services and are required to protect it.
 We do not sell or share personal information for advertising purposes.

7. PAYMENT PROCESSING

Event ServiceOps does not collect or store payment card information.
Payments are processed securely through Stripe when invoices are sent by email.
Stripe handles all payment data in accordance with its own privacy and security policies.

8. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain business and financial records
  • Meet legal, tax, and regulatory obligations

When no longer required, information is securely deleted or anonymized.

9. DATA SECURITY

We implement reasonable technical and organizational safeguards designed to protect personal information.
 
However, no online system can be guaranteed 100% secure.

10. CHILDREN’S PRIVACY

Our services are intended for adults.
We do not knowingly collect information from individuals under 18.

11. BUSINESS TRANSFERS

If Event ServiceOps is ever sold, merged, or reorganized, personal information may be transferred as part of the business assets, subject to applicable privacy protections.

12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have the right to:

  • Request access to personal information we collect
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request a copy of your personal information
  • Request information about data sharing practices
  • Exercise rights without discrimination

Event ServiceOps does not sell personal information.
 
To exercise your rights, contact:
privacy@eventserviceops.com
 
We will respond in accordance with California privacy law.

13. DO NOT TRACK SIGNALS

We do not currently respond to Do-Not-Track browser signals due to the lack of a consistent industry standard.

14. POLICY UPDATES

We may update this policy periodically to reflect legal or operational changes.
The most current version will always be posted with the updated date.

15. CONTACT

For privacy questions or requests:
 
Event ServiceOps
privacy@eventserviceops.com